QuestBlue

Life in RTP

Site-Administrator — Wed, 29 Feb 2012 06:15:56 +0000

The New York Times recently dubbed the Triangle as the state of North Carolina’s “axis of cool.” We won’t argue with the experts.

The Triangle, which gets its name from the Raleigh-Durham-Chapel Hill cluster of North Carolina, is the state’s second largest metropolitan area with an estimated 1.6 million residents and home to QuestBlue Systems, Inc. In addition to its concentration of renowned universities and sports rivalries, beautiful scenery and foodie finds, the Triangle is often hailed for its concentration of post-graduate degrees and the creative class. .

Centrally located at the heart of the Triangle is the Research Triangle Park. Employing over 38,000 local residents, the RTP’s strong global brand is not limited to technology and innovation assets – the renowned brand extends to the personality and appeal of the Park. Differentiated by its green open space and natural setting, the Park’s space, greenways and trails attract employees and the residents of the surrounding community to the enjoy the outdoors. With over 16 miles of jogging and pedestrian trails, a 2-mile mountain bike trail, 4 softball fields and multiple and and grass volleyball courts, one can enjoy several parks within the Park. As a work environment, RTP offers an array of opportunities to enrich the week, from professional and networking events to social activities and recreation. Get connected @RTP Learn more in this section about @RTP programs and events, recreational spaces and wildlife. Or take advantage of our community town hall and host your next business meeting at our conference center. Park Updates The Durham-Wake Research and Production Service District, the special tax district for RTP, uses property tax revenue to provide infrastructure such as the pedestrian trails, the mountain bike trails, recreation facilities (softball fields, volleyball courts), roadside landscaping, etc.

SIP Trunks vs PRI

Site-Administrator — Thu, 26 May 2011 16:15:13 +0000

Business SIP Trunking Service.

SIP trunking (Session Initiation Protocol) and PRIs (Primary Rate Interfaces) are both methods used to connect a Voice over Internet Protocol (VoIP) network to the Public Switched Telephone Network (PSTN). This connection, or interface, is necessary to allow a VoIP phone system to work just the same as an ordinary PSTN phone system, and be able to make calls to any phone—regardless of whether the call recipient is on the VoIP network.. Regardless of which method you use, the end result is transparency. You can enjoy the cost advantages and the advanced feature sets of VoIP, but you are still able to just pick up the phone and make a call to anyone, without having to think about whether the party you are calling is on your network.

For users who have chosen to take advantage of a hosted PBX system however, this will not be an issue, since the SIP trunking or PRI is going to be on the hosting party’s side, instead of on-premises. The third party provider will take care of it behind the scenes. But, for those who run their own IP PBX on premises, there must be a provision made to make this interface happen. Fortunately, options like SIP trunking and PRI make the process fairly transparent and easy to implement. Both options work in much the same manner, placing an interface between the IP PBX and the firewall. An IP PBX is usually recommended, although if you have an older analog PBX you can still leverage that original investment by attaching an Integrated Access Device (IAD) to it. This allows your older PBX to function as a type of hybrid PBX that allows for VoIP calls. However, not all PBXes will work with SIP trunking, so make sure you have the right equipment before embarking on this path.

There are differences between SIP trunking and PRI however, the greatest one being cost. SIP trunking is less expensive for two reasons; first, provisioning can be done remotely without an on-premises call by the provider. Second, additional channels can be purchased incrementally, one at a time. PRIs come in groups of 23 channels. This allows you to purchase only as many channels as you really need, on an as-needed basis.

There is no differentiation in call quality between SIP trunking and PRIs as well, which makes the SIP trunk option the preferred configuration in most cases. SIP trunking is usually recommended for businesses that have high-quality, high-speed connections and a Quality of Service guarantee from their providers.

Virtual Phone Service

Site-Administrator — Sat, 16 Apr 2011 16:14:58 +0000

We have helped small and medium sized businesses save up to 80% on their phone bills by moving to a Virtual PBX solution.

QuestBlue has partnerships with most of the major small, medium and large interconnects in the industry. This enables us to provide you prompt quotes for all of your Virtual PBX phone service needs, whether you have 1 employee or 100+ employees. There is no equipment needed at all! We will provision your Virtual Phone System in minutes. Simply contact us and you will receive customized phone service to meet your requirements. Save yourself time and money, stop spending your valauble time going from site to site looking for Virtual PBX providers, let us get your business off the ground today. Virtual PBX phone service is the most common VoIP service used by small to medium sized businesses. A Virtual VoIP PBX is basically an IP-based management service located in our network operations center. The functions associated with a Virtual PBX service are similar to those of hardware PBX systems installed at your business site. The main difference is that your company is not responsible for buying, installing, or maintaining any of the PBX equipment. It is all maintained and upgraded by QuestBlue Systems thus saving your business significant money in terms of capital expenditure and of course administration costs since you do not need to pay an IT person to maintain your own PBX. What are some of the advantages of a Virtual PBX phone service for your business?

A Virtual PBX phone service solution is scalable so your business can expand or contract at any time.

The Virtual PBX is configurable so you can easily add users and modify features through our portal that you can access easily.

The PBX equipment is high caliber equipment and is therefore very reliable.

Virtual PBX phone service is loaded with many productivity enhancing features, such as the ability to listen to voicemails from a PC, call forwarding, individual fax numbers for each user and many more, all inclusive to one monthly fee.

Small Office / Home Office

Site-Administrator — Tue, 22 Mar 2011 16:14:17 +0000

Small Office / Home Office (SOHO) VoIP Phone Service.

The Business VoIP market targeting Small Offices and Home Offices (often referred to as SOHO) and indeed Small to Medium sized Businesses (SMB) has become very competitive recently and as such the winner is undoubtedly the customer. VoIP Providers are cutting their prices and offering feature sets you would expect for large businesses. This is very valuable to small businesses as the features such as auto attendant and the quality of service give the appearance of a much larger business. A typical home office or small business VoIP solution will provide all of the features of a fourtune 100 company without the expense. Additional phone lines and PCs can be added simply by connecting them to the LAN side of the router. Note that all the calls are handled by our Hosted PBX in our data network. This is often referred to as a Hosted VoIP solution. The advantage here is that scalability is a simple exercise and everything, data and voice, is sent over your broadband connection. For a complete explanation on Business VoIP service and the advantages it brings, please consult our Business VoIP section.

CPNI Statement

Site-Administrator — Fri, 11 Feb 2011 15:06:23 +0000

QuestBlue Systems, Inc

QuestBlue Systems, Inc CPNI Statement. QuestBlue Systems, Inc. and its affiliates (collectively “QuestBlue”) would like to offer you products and services that will best meet your needs by using information about services you have already purchased from our family of QuestBlue companies. Your customer proprietary network information (“CPNI”) includes the types of services you purchase, how you use them, and the related billing of those services. Protecting the confidentiality of your CPNI is your right and our duty under federal law. We are required to inform you that you have a choice in allowing us to use CPNI about the services you have purchased from QuestBlue to offer additional products and services to you. We could use your customer information to advise you of QuestBlue products that may be of interest to you, like international services, or High-Speed Internet, even if you do not currently subscribe to any of these services with QuestBlue. If this use of your customer information is acceptable, then no further action on your part is required and your consent to this use will be inferred after thirty (30) days of sigining up for service. If you wish to ahve the use of your CPNI by QuestBlue restricted, please call 919-443-1617.

You have the right to deny or withdraw our access to your CPNI at any time. If you choose to restrict our access to your CPNI, you will ocntinue to receive high quality services from QuestBlue and your choice to restrict access to your CPNI will not affect the provision of any service to which you currently subscribe. The restriction will remain in effect until you notify us otherwise. Please also note that restricting your CPNI will not eliminate all of our marketing contacts with you. You may still receive marketing contacts from us that are not based on your CPNI. Whether or not you agree to allow us to use your CPNI information for marketing additional QuestBlue products or services to you, please be assured that QuestBlue takes the privacy of yoru customer information seriously and appreciates the opportunity to provide high qualith communications to you. Thank you from the team at QuestBlue.